Sales & Service
Auto Lead AssignmentService HistorySales Navigation
Sales and Service module within our Fusion platform enables seamless management of customer interactions from lead prospecting to post-sale support. Sales teams can connect with prospects, track all communications until a deal is closed, and maintain a complete history of interactions. Once customers purchase assets, they can raise concerns, inquiries, or complaints through a mobile app and view their communication history.
It also facilitates dealer responses and communication with manufacturers for parts inquiries, ensuring efficient coordination, streamlined service operations, and real-time parts tracking to deliver exceptional customer support and operational efficiency.
- - Efficient Service Management
- - Integrated Sales and Service Workflow
- - Streamlined Sales Tracking